Frequently Asked Questions

 

About Our Products

What types of DIY beads do you sell? We sell a wide variety of DIY beads, including silicone beads, acrylic beads, and beaded pens. We also have a selection of beadable keychains and assorted DIY supplies.

 

What are silicone beads? Silicone beads are a type of bead made from non-toxic, food-grade silicone. They are soft, flexible, and easy to clean, making them a popular choice for baby and toddler jewelry. They are also popular for use in other DIY projects, such as bracelets, necklaces, and keychains.

 

What are acrylic beads? Acrylic beads are a type of bead made from plastic. They are available in a wide variety of colors and shapes, and they are often used in jewelry making and other DIY projects.

 

What are beadable pens? Beadable pens are pens that can be decorated with beads. They are a fun and unique way to add a personal touch to your writing.

 

What are beadable keychains? Beadable keychains are keychains that can be decorated with beads. They are a fun and easy way to add a personal touch to your keys.

 

What is the difference between your silicone beads and other silicone beads on the market? Our silicone beads are made from the highest quality food-grade silicone.

 

What is the difference between your acrylic beads and other acrylic beads on the market? Our acrylic beads are made from the high quality acrylic and are available in a wide variety of colors and shapes. 

 

About Ordering

 

How do I order from your website? To order from our website, simply add the items you wish to purchase to your cart and then proceed to checkout. You will be asked to enter your shipping and billing information, and you can choose from a variety of shipping methods.

 

What payment methods do you accept? We accept PayPal.

 

How long will it take to process my order? Orders are typically processed within one to three days, usually one day.

 

About Shipping

 

Do you ship internationally? Yes, we ship internationally. Shipping rates and times will vary depending on your location.

Can I track my order? Yes, you will receive a tracking number once your order has shipped. You can use this tracking number to track your order on the carrier's website.

 

About Customer Service

 

How can I contact customer service? You can contact customer service by email at info@beadablebliss.com or by phone at +86 13437015400 (WhatsApp).

 

What are your customer service hours? Customer service hours are Monday-Saturday, 9:00 AM to 6:00 PM China Time.

 

I have a question about my order. Who can I contact? You can contact customer service at info@beadablebliss.com with your order number and a brief description of your question.

 

I have a complaint. How can I file it? You can file a complaint with customer service by email at info@beadablebliss.com or by phone at +86 13437015400 (WhatsApp). We will investigate your complaint and take appropriate action.